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Interviewingpractical guide on techniques and skills Interviews are increasingly a core part of commerce, the professions, and in education, yet few people are aware of the many skills needed to be a good interviewer. This book is an resource for all those looking to improve their interviewing skills. It's important to stress that the advice offered is for those who will be conducting the interviews, not those on the receiving end.
The latter part of the book deals with specific examples of different types of interview - for academic research, interviewing children, adolescents, older people and those with disabilities; then interviewing people in different cultures, and people in stressful and even antagonistic situations. It's written in an accessible style, and is based on a solid framework of both theory and research. Nothing is explored in any particular depth, but for those who might find themselves having to ask the questions, make employment decisions, and either extract information or select personnel, this will be a very reassuring starting point. © Roy Johnson 2000 [more on RESEARCH skills] Daphne M. Keats, Interviewing: a practical guide for students and professionals, Buckinghamshire: Open University Press, 2000, pp.162, ISBN: 0335206670
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